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The delegates will learn about the 70:20:10 approach to learning and development, and understand different types of learning.

In this module, we will cover why active listening is important, the core skills you need, how to encourage it in the workplace and the potential barriers you may encounter and how to overcome them.

This module will focus on the difference between active and passive voice, and how to use your voice to its full potential.

This module will help you gain a better understanding of age conscious inclusion and how to be inclusive to employees of all ages.

This module will teach you about what critical thinking is, the skills required, the benefits of these skills and how to apply and develop these skills for the workplace.

The delegate will be prepared and focussed on completing appraisals to ensure successful revalidation. 

This module will teach you about what asbestos is and why asbestos awareness is an important part of an organisation to keep everyone safe.

The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly. 

This module will show you some ways to effectively balance your priorities, manage your time and delegate effectively.

This module will teach you about banter vs. bullying, the impact of negative behaviour in the workplace and how you can recognise when a situation escalates into something more serious.