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The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly. 

The delegate will learn how to bring their most authentic self to work and to lead authentically through various models and techniques. 

The delegate will establish how to initiate a conversation by building and maintaining rapport with another person or persons.

The delegate will learn how to make positive changes by forming new habits and changing their routines

The delegate will understand what imposter syndrome is and be able to combat the symptoms of imposter syndrome so they feel more confident.

To help delegates be able to understand and use different influencing strategies when dealing with people.

The delegate will be able to understand what resilience is and how it can be demonstrated. 

The delegate will be able to understand what mindful self-compassion is and how to develop it.

This module will teach you what procrastination is, why we procrastinate, the effects it can have on your business and how to overcome procrastination.

In this course, the delegate will learn what performative allyship is, its risks and how to be a more authentic ally.

This module will teach you about what etiquette means, conflict and its impact on etiquette and how to overcome barriers to professional etiquette.

The delegate will learn the value of enthusiasm, reasoning and influence to build a powerful and persuasive case in any scenario in order to achieve their objective. 

The delegate will learn how to distinguish different personality types and choose the best communication method for each. 

This module covers the amygdala hijack, potential effects and triggers as well as coping mechanisms to deal with it.

This module will teach you why it is important to recognise and identify your strengths and weaknesses, to use your strengths to your advantage and manage your weaknesses.

The delegate will learn to understand themselves better and be able to manage their time, energy and personal effectiveness more successfully.